Privacy Policy

This Privacy Policy outlines how RLG Ispat ("we," "our," or "us") collects, uses, protects, and handles your Personally Identifiable Information (PII) and corporate procurement data when you use our website (rlgispat.com) and associated services.

1. Personal & Corporate Data Collection

When you engage with our platform, request quotes, or submit inquiries through our BOQ contact forms, product enquiry rows, career forms, or WhatsApp funnels, we collect necessary business identifiers. This may include:

• Identity Data: First name, last name, and job title.
• Contact Data: Corporate email address, billing address, site delivery address, and telephone/mobile numbers.
• Commercial Data: Material requirements, BOQ specifications, project details, GST numbers, and purchasing history.

This data is strictly used to process quotes, send confirmation emails, arrange dispatch logistics, verify credit terms, and maintain necessary B2B enquiry records.

2. Information Security & Data Protection

RLG Ispat implements stringent electronic, physical, and organizational protocols to prevent unauthorized access, alteration, or disclosure of your company procurement data. We utilize SSL/TLS encryption for data transmission and store records on secure, access-controlled servers. Your proprietary project specifications, drawings, and order histories are kept strictly confidential and are only accessible by authorized personnel directly involved in your order fulfillment.

3. Third-Party Sharing & Logistics

We do not rent, sell, or trade your personal or corporate data to marketing agencies or unauthorized third parties. Customer information is shared strictly on a "need-to-know" basis with certified partners, including:

• Freight & Transport Partners: To arrange logistics, toll border clearance, and delivery of loaded trailers to your designated site.
• Financial Institutions: For processing payments, verifying credit limits, and managing invoicing.
• Legal Authorities: If required by law, court order, or government regulations to protect our legal rights or ensure compliance.

4. Website Activity Logs & Technical Data

Like most enterprise websites, this site records practical business activity automatically. This includes page visits, CTA clicks, form starts, form submissions, browser type, referring page, operating system, and IP address. These logs are used analytically to understand buyer interest, improve response quality, detect spam, and troubleshoot form delivery. We do not capture passwords, payment information, or hidden keystroke content during your browsing session.

5. Cookies, Analytics and Tracking Technologies

RLG Ispat utilizes cookies, web beacons, and similar tracking technologies to enhance user experience, remember your preferences, and gather aggregate data about site traffic. The types of cookies we use include:

• Essential Cookies: Required for basic website functionality and security.
• Performance & Analytics Cookies: Used to track page load speeds, user navigation paths, and overall site health (e.g., Google Analytics).
• Functional Cookies: Used to remember your past product searches or form inputs to speed up your future inquiries.

You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features, such as our MS Flat weight calculators or quick-quote forms.

6. Advertising and Remarketing (Google AdSense)

We may engage third-party vendors, including Google, who use cookies to serve ads based on a user's prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visits to our site and other sites on the internet. Users may opt out of personalized advertising by visiting Google's Ad Settings or by using tools like the Network Advertising Initiative opt-out page.

7. Data Retention Policy

We retain your commercial data and inquiry details only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, which includes satisfying any legal, accounting, tax, or reporting requirements associated with bulk steel trading in India. Once data is no longer required, it is securely deleted or anonymized.

8. Children, External Links and User Choices

This website is intended exclusively for B2B, commercial, and industrial procurement professionals. It is not directed at children under the age of 18. Additionally, our site may contain links to external OEM partners, manufacturers, or industry resources. We are not responsible for the privacy practices of those external sites. We encourage you to read the privacy statements of any external site you visit.

9. Your Rights & Contact Administration

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data held by us. If you wish to exercise these rights, update your corporate contact records, or raise any privacy concerns, please contact our administrative desk: